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Appointments

steth_pills_diaryTo make an appointment, telephone or call in at the health centre.  The receptionist will try to make an appointment with the doctor of your choice.  You are welcome to make an appointment to see any doctor in the practice. 

If urgent, you will be seen the same day, although this may be with another doctor if your own is unavailable.  Appointments are normally 10 minutes in length with the doctors.  If you require longer, please ask reception.

Telephone Consultations

These are used when you perhaps need to speak to a doctor or nurse, but don’t require a face to face consultation.  These appointments are usually at the end of morning surgery and start of afternoon surgery.

Self Referring

Podiatry, physiotherapy and continence services allow patients to self refer.  If you feel you require any of these services ask at reception and the staff will give you a form to complete which the practice can then send to the appropriate department for you.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Did Not Attend (DNA) Policy

The practice does have a policy of following up patients who do not attend appointments.  If you do not attend two appointments within a year you will receive a letter from the practice. After a further DNA another letter will be issued. Following that, if one more DNA occurs you will be removed from the practice list.

 
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